Community first …

Our product is different from every other broadband provider: a bold statement, but true.

We are a collaboration of businesses who have been working with community partners and stakeholders for three years. We are very grateful to the Grantown Society for their support. The Society has been a key driver in this project and they have assisted in the research that has helped us develop our unique model – a gigabit-capable broadband network delivered wirelessly that will not only offer customers superfast, ultrafast, hyperfast and gigabit speeds of connectivity but will also reinvest in the Strathspey community.

Alongside our network, from the Spring of 2022, we will deliver managed, integrated digital communication and services that will support multiple audiences across Strathspey – businesses, community groups, culture & tourism, education & training, environmental projects as well as wellbeing support. Through our managed channels we will share relevant and engaging content with our growing audience of residents and visitors.

The scale of that support will be determined by the numbers signing up to the service: the more who sign-up, the more we will be able to deliver. StrathspeyNow is your community’s network.

 

Up is the new Down …

For more than a decade, broadband offerings have been defined by their download speeds – with 30MB per second deemed as ‘superfast’. The unprecedented times of 2020 have taught us that we all need more access to better connectivity. As more people create greater levels of content for sharing, the need for improved upload speeds increases.

And so ‘superfast’ will be our basic offering and we won’t just focus on download speeds.

Our packages will offer significantly higher speeds ensuring whatever download speed you buy, we will provide a third of that speed as the upload: 30MB down? 10MB up. Need 60MB download? We’ll provide it with 20MB upload … and so on across all our StrathspeyNow packages.

 

Environmentally friendly …

We work with wireless delivery. Anchored to fibre at key points, our gigabit-capable broadband is then delivered wirelessly with minimal environmental disruption.

Gone are the needs for costly, time-consuming digging of roads, streets, pathways and driveways. Our service means we can connect more people more swiftly – all with a lower impact on our environment. As much of the area we are covering falls within the National Park, that is a real benefit to all.

Our wireless delivery also means that we do not rely on existing phone lines. We can offer phone services where your existing phone handset is connected to our network. Just ask for when making your enquiry.

Our pricing …

We have created simple packages enabling customers to choose the right package to deliver the right level of connectivity.

Each is priced per calendar month and includes VAT+ as well as your dedicated router with built-in Wi-Fi.

If you have any questions, please click here to message one of our knowledgeable team. We will respond as soon as we are able.

Eligible for funding support?

Your property may be eligible for funding support to help with connecting your premises to better broadband.

Our delivery partner – TransmitAir Ltd – is registered as a supplier to the Scottish Broadband Voucher Scheme (SBVS). The scheme is designed to provide funding for Broadband Connectivity to homes and businesses who currently receive speeds below 30Mbps.

You can check eligibility for funding here. If you are eligible, you can click on this link to register with StrathspeyNow and we will be back in touch as soon as possible regarding the ‘next steps’.

For those that are ineligible for support funding, a one-off upfront Activation Fee of £75.00 (including VAT+) applies.

Once Installed, the equipment fitted (External Antenna) remains the property of TransmitAir Limited – unless installed with grant funding. If the contract is not renewed at the end of the contracted term, TransmitAir Limited may arrange to remove the equipment.

Frequently Asked Questions (FAQs)

Can I get a connection?

Your property may be eligible for funding support to help with connecting your premises to better broadband. Our delivery partner – TransmitAir Ltd – is registered as a supplier to the Scottish Broadband Voucher Scheme (SBVS).

The scheme is designed to provide funding for Broadband Connectivity to homes and businesses who currently receive less than 30Mbps. You can check eligibility for funding here. If you are eligible, you can click on this link to register with StrathspeyNow and we will be back in touch as soon as possible regarding the ‘next steps’. 

For those that are ineligible for support funding, a one-off upfront Activation Fee of £75.00 (including VAT+) applies.

What is installed at my property?

We’ll survey your property and, assuming we can connect you, will install a small antenna. Your property’s distance from our network dictates the size of the antenna.  Our smallest antenna is roughly the size of a large smartphone. Our larger antennae are no larger than a TV satellite dish.

Connected to the antenna, we install a small cable into your property and connect this to a router – not dissimilar to the type you’d get with a traditional broadband connection.

This router needs to be connected to a regular electrical socket. It has built-in Wi-Fi, allowing you to enjoy internet browsing throughout your property*.

How much does it cost?

Our service starts from £30.00** per month.

We offer a variety of packages to suit different requirements. Each package price is detailed above under ‘Our pricing’. The ‘gigabit’ service is ‘price on application’ so please click here to message one of our knowledgeable team who will respond as soon as they are able.

Do I need a phone line?

No. Unlike conventional broadband, our service does not require a landline.

Can I get a phone line or service from you?

Yes. Please ask when making your enquiry.

Can I use the broadband connection for any kind of internet use?

Yes. You should consider our service to be the same as any cable connection – only without a cable! ***

Is this delivered via 5G?

No. This is Fixed Wireless Access (FWA) that meets with all industry/Ofcom approvals.

I’ve heard Wireless isn’t reliable, especially in bad weather. Is that correct?

No. Our network is designed by our in-house experts who have many years’ experience designing, building, installing and running ‘always-on’ business-critical connectivity for clients across the UK – from small to large business organisations as well as for governmental organisations.

What happens if something goes wrong?

We monitor our network 24/7 – 365 days of the year. In the very unlikely event of an issue, we have an in-house team ready to put it right.

You’ll be able to contact us if you experience a problem and we’ll fix it without delay.

If the problem turns out to be something that’s happened outside of our control, we’ll let you know and keep you updated by text or email.

Can I get a fixed IP address?

Yes. Fixed IP addressing is only available with our Business Service Packages. Fixed IP addresses are charged at £7.50 + VAT per month. Please click here to message our team who will be able to advise further.

Who are TransmitAir?

TransmitAir are StrathspeyNow’s chosen internet service provider. A registered supplier to the Scottish Government’s Broadband Voucher Scheme, the company is also a member of WISPA (the UK’s Wireless Internet Service Providers Association).

Their head office is at 5-6 Waverley Road, Mitchelston Industrial Estate, Kirkcaldy, KY1 3NH. Their head office telephone number is 0345 299 3008 and their email address is info@transmitair.com.

The Small Print

+ VAT is included at the current rate (July 2021) and is subject to change.

* Our router will provide Wi-Fi in your property, but the coverage will depend on the property’s size and configuration. We can extend the reach of our router by installing additional Wi-Fi Access Points (APs) at an additional cost. Please ask us for a quote.

** This price is for a standard installation: it includes a standard antenna bracket, up to 20 metres of external grade cable, internal router with Wi-Fi. Installations that do not meet the criteria will incur additional charges. Please ask us before proceeding. Any additional pricing is fixed and there are never any hidden charges – ever.

*** Subject to our terms and conditions of service